Service commitment concept

Service commitment is a guarantee to customers, an incentive to employees, and an important way for companies to expand market share and promote continued profit growth.

Service commitment form

1. Express the business goals and objectives of the company.

2. Establish a good corporate image through the media.

3. Provide service promises to customers in the form of posters and announcements.

4. Guarantee to customers in a prescribed form.

5. Through direct contact between service personnel and customers, express the specific commitments of the enterprise and service personnel to customers.

Service commitment role

1. Service commitments can greatly enhance the marketing effects of service companies.

2. Service commitment can improve customer loyalty.

3. Service commitments can promote greater enthusiasm for enterprise employees to serve customers.

4. The service commitment is conducive to the creation of an atmosphere of unity and upward progress.